Do all the products have operating interface and operating manual in English?
Yes, all our equipment provide operation interface in English, and if necessary, we can also provide the user’s native language, and all products are available in English operating instructions; if necessary, we can also provide the user’s desired language version. In addition, there are are operating videos for our products for the convenience of customers to use.
How is the sales service of company’s products?
We offer one-year warranty for all the products, and for products within the warranty period, we provide free services for all non-human damages. After the warranty expires, we will only pay the cost.
How is the stability and durability of the company's products?
The company has been established for 10 years, and 90 percent of products have been adopted in Chinese colleges and universities. The first produced products have still used by customers currently, and the products are very durable. In China, before the purchase of equipment, many teachers in the university will carefully listen to the views of colleagues on usage. Pilotech Equipment has good performance and stability and achieved a good reputation, and the purchases of numerous new customers are recommended by old customers.
As for the foreign market, what kind of policy that Pilotech has on dealers?
Pilotech welcoms the dealers to sell our products, and we will provide dealers with strong technical support and competitive prices.Pilotech hopes to grow and develop together with national distributors.
Can you ship to my country?
We can ship to all the countries around the world via Express,Sea,Air.
How much is the shipping charge to my country?
The shipping charge depends on your located country and the weight of the package.
How can I track the whole shipping process?
We will send you a BL tracking number.you can track the whole shipping process on the website.